Frequently asked questions
Is the jewelry hypoallergenic?
Yes, our jewelry is made with skin-friendly materials and is designed for comfortable everyday wear. However, individual sensitivities may vary.
Can I track my order?
Yes! Once your order ships, you’ll receive an email with your tracking number. You can use it to follow your package’s journey.
What is your refund policy?
We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging. Refunds are issued to the original payment method after the return is approved.
Can I change or cancel my order?
Yes! You can request changes or cancel your order before it ships. Once shipped, you can return it within 30 days of delivery, subject to our return policy.
How long does shipping take?
Orders are processed within 1–5 business days, with estimated delivery in 5–14 business days. Delivery times may vary depending on your location and external factors.